Help

There are various sources of help when using Moodle at the University of Portsmouth. This page includes a summary of each of the avenues available to students and staff.

General Help

You may have one of the following enquiries: "I can't login into Moodle", "my units aren't showing on Moodle" or "I'm a lecturer and I can't edit my Moodle unit". Maybe you are a lecturer who needs help getting started with Moodle, if so we can point you in the right direction.

For any type of Moodle related general help enquiry, please can contact the eLearn team at the following email address: elearn@port.ac.uk and we will be happy to help.

Student Help Follow Web Link

Has your lectuer told you you'll be using Moodle as part of you course? Then this site is a good starting point. This page contains user guides and other materials to assist students in using Moodle.

The Student Help site is available via a link from the useful links bar - grey bar towards the top of all Moodle pages.

Staff Help Follow Web Link

A great place to start if you are a lecturer who is new to Moodle and want to familarise yourself with the features and tools available.

The Student Help site is available via a link from the useful links bar - grey bar towards the top of all Moodle pages.This page contains user guides, Moodle blogs, links to Moodle docs (very thorough and detailed official Moodle guides produced by Moodle HQ and the Moodle community).

UoP Moodle Community Follow Web Link

The UoP Moodle Community page is a communal area for staff to discuss best practise when using Moodle in teaching. There are a number of forums which staff can take advantage of: Help!, Tips and Tricks, Tips and Tricks plus Suggestions and Ideas. There is a database where staff can make official requests for blocks and modules to be evaluated for possible inclusion into Moodle. Staff who stumble across the odd bug with Moodle will find a status of the fix in the Bug Tracker database.

The UoP Moodle Community site is available via a link from the useful links bar - grey bar towards the top of all Moodle pages.

Last modified: Monday, 26 March 2012, 9:31 AM